The Business Analyst will support Sales Operations and business teams by analyzing data, improving processes, developing reporting solutions, and providing actionable insights to drive business performance. This role requires strong analytical skills, expertise in Microsoft Excel and SQL, knowledge of Sales Operations processes, and the ability to leverage AI tools to improve productivity, automation, and decision-making.

Key Responsibilities
• Analyze sales, operational, and business data to identify trends, opportunities, and risks.
• Develop, maintain, and automate reports, dashboards, and performance metrics using Excel and other tools, SQL is preferred.
• Support Sales Operations processes including forecasting, pipeline management, territory planning, quota management, and performance tracking.
• Collaborate with cross-functional teams to gather business requirements and translate them into analytical solutions.
• Perform data validation, cleansing, and quality assurance to ensure data accuracy and consistency.
• Identify process improvement opportunities and recommend scalable solutions.
• Leverage AI tools and technologies to automate repetitive tasks, generate insights, improve reporting efficiency, and enhance business decision-making.
• Document business processes, requirements, and standard operating procedures.
• Prepare and present findings, recommendations, and business cases to stakeholders and leadership teams.
• Support ad hoc analysis and strategic projects as required.
Required Qualifications
Education
• Bachelor's degree in Business Administration, Finance, Economics, Information Systems, Data Analytics, or a related field.
Experience
• 3+ years of experience in Business Analysis, Sales Operations, Data Analytics, or a related role.
• Experience supporting sales organizations and business stakeholders.

工作經驗：3年以上
學歷限制：大學

休假制度：依公司規定